- Frequently Asked Questions
Frequently Asked Questions
Q: Why buy my event tickets from Tickets For Less?
A: Tickets For Less is a local company that has been in business for nearly 20 years. We have an A+ rating from the Better Business Bureau and no service fees - the price you see is the price you pay. We also offer convenient pick up at our Overland Park office off 130th and Metcalf. All tickets are backed up by our 200% guarantee.
Q: Are my tickets going to be together?
A: Yes. If you select group tickets, they will be placed together. If you’re looking for a bigger quantity than listed, please contact us by phone or email.
Q: Where can I pick up my tickets?
A: You can pick up your tickets at either our Overland Park office or at the location specified for certain events. If there is a pick-up option for your event, we will provide information on location and pick-up times. Click here for pick up location details.
Q: What happens if my event is postponed or cancelled?
A: All tickets sales are considered final. Refunds are available only in specific circumstances, as outlined below. If an event is postponed or rescheduled, tickets will be honored for the new event date. Original tickets should be kept, as new tickets are usually not issued. If an event is cancelled outright with no plan to schedule a make-up date, a full refund (minus shipping, if applicable) will be available after confirmation of the cancellation. For a full list of our terms and conditions, please click here.
Q: What is a Category Seat?
A: For certain events, tickets may be listed as a "category seat." This means your seat or seats will be located in the section or sections listed.
Q: Can I have someone else pick up my tickets?
A: We suggest that you pick up the tickets you buy. In order to protect from fraud, a buyer may be required to provide additional proof of identity on an order.